Customer Experience Associate

Company: VirtualVocations
Location: Macon
Posted on: November 7, 2024

Job Description:

A company is looking for a part-time Customer Experience Associate to provide exceptional service primarily during evenings and weekends.

Key Responsibilities

Provide personalized support via email, live chat, and social media
Collaborate with the team to resolve complex customer issues
Maintain accurate documentation of customer interactions

Qualifications

2+ years experience in a customer service role
Extensive knowledge of Clean Simple Eats products and brand is preferred
Experience with Gorgias or comparable customer service software is preferred
Experience with Shopify is preferred
Ability to multitask and manage time effectively

Keywords: VirtualVocations, Redan , Customer Experience Associate, Other , Macon, Georgia

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