Patient Coordinator
Company: Dental Esthetics Studio
Location: Atlanta
Posted on: October 10, 2024
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Job Description:
Our dental practice in the Midtown area is looking for a
Bilingual Front Desk Associate! Job responsibilities include
answering the phone, scheduling appointments and verifying
insurance, treatment planning and answering any questions patients
have while providing excellent customer service. Our practice
offers a team spirit and encourages growth with continuous
opportunities for professional and personal development. We offer
competitive wages, great benefits, and opportunities for
advancement. A fun and fast-paced environment! Schedule:
Tues-Friday Weekend availability Full-Time Experience: Insurance
Verification Treatment Planning Customer Service: 1 year (Required)
Dental office experience 2 years (Required) Reliably commute to
work Excellent communication and strong customer service skills A
minimum of two years' experience required in a fast-paced dental
office with PPO insurance (preferred) Experience with dental
software Open Dental (preferred) Bi-Lingual (Spanish) (preferred)
Collections experience (preferred) Ability to multi-task Excellent
computer skills Comfortable in high- volume environment. Benefits:
Dental insurance Health insurance Competitive base pay - PLUS
BONUSES! Benefits such as: Health & Dental Insurance, Paid Holidays
and Paid time off! Responsibilities: Have patients complete
demographic forms as necessary, review forms, and update on system
for new and existing patients Answer phone calls, texts, emails,
etc regarding patient appointments & questions. Collects patient's
payments at time of visit. Document in Open Dental payments.
Educate and discuss the dentist's treatment plan with the patient
after diagnosed and reviewed by the clinical staff, explain,
promote, and adhere to company payment policies and procedures
Obtain high treatment acceptance by explaining cost of treatment,
insurance coverage and finance options Present treatment plans and
give estimates of treatment costs in an effective manner Sense of
urgency when guiding patients to prioritize their treatment and
providing scheduling options Track all outstanding treatment plans,
make phone calls for recalls and unscheduled treatment plans daily
Submit, track and follow-up on pre-authorizations Answer phones and
schedule appointments Confirm patient appointments two (2) business
days prior to the patients' appointments. Collect payment from
patients prior to visit and allocate accordingly Send insurance
claims accordingly to billing company Monitor accounts daily for
the following day for outstanding balances and have plan for
collection. Must be professional and personable when interacting
with patients, whether on the phone or in-person, to create a great
first impression of the practice. Must be professional and
personable when interacting with patients, whether on the phone or
in-person, to create a great first impression of the practice
Ensure accurate and positive communication skills when forming
connections during consultations and discovering optimal payment
plans for each patient Promote flexibility and understanding when
scheduling, rescheduling, and using the proper callback system to
maintain office flow in an energetic and exciting work environment
Exhibit strong organizational skills when collecting co-payments,
and verifying insurance Participate in morning huddle, chart review
and all routine office meetings as necessary. Qualifications High
School Diploma or equivalent Minimum of 2 years in a dental field
Experience in dental field with scheduling and verifying insurance
preferred Strong computer skills, knowledge of Microsoft Office
products, dental software, and ability to learn new programs
Employment Type: Full Time Years Experience: 1 - 3 years Salary:
$21 - $25 Hourly Bonus/Commission: No
Keywords: Dental Esthetics Studio, Redan , Patient Coordinator, Other , Atlanta, Georgia
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here to apply!
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